You know Monday has a feeling. So does Friday. The whole week has a flow, and so does each day.
It’s not just a feeling. This has been studied extensively across industries and work functions. Humans are not robots.
For decades, automation technologies have been introduced to help no only with efficiency, but also to reduce human mistakes.
But many ironies surface when we look closely at how humans interact with automation technologies.
One of these ironies is that new types of mistakes/errors/effects arise in places only made possible by the use of automation.
The research is clear on this too. Human errors in automated settings have patterns that depend on the time of day, the point in the shift and the day of the week.
What does this mean for AI in the enterprise. There’s no reason to think the same isn’t true. But it’s all domain and function specific.
I can turn that feeling into data. And then into action. The best human-in-the-loop workflows account for the strength of the automation in light of the limitatons of the human.